Seasonal Ticket Operations Agent

Proficient in Microsoft Programs (Excel, Word, Power Point, Photoshop, Illustrator)
Ability to maintain spreadsheets and files
Detail-oriented individual with strong organizational skills and ability to multi-task
Must be able to work independently and in a team environment
Individual will be trained on Fan Tracker Ticketing System
Excellent phone etiquette and customer service skills
Assists with the day to day activities of the Ticket Department
Answers, screens and refers telephone calls, assists guests as needed
Assist with coverage of front desk
Assist walk-up Guests
Outbound Service Calls to Guests
Types and formats documents, presentations, and spreadsheets in Microsoft applications
Assist with ticket mailings and posting of daily mail
Responsible for processing and handling of all daily mail (ticket orders, address changes)
Assist with the implementation and coordination of event weekend preparation (Box Office, Outpost, & Ticket prep)
Assist with Walk-up Will Call Event Weekend
Assist with Box Office Operations Event Weekend
Assist with Event Weekend Stock Reconciliation
Requires some nights/weekends
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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