[Close] 

Part Time Teller

Responsible for interacting with customers and providing exceptional service by greeting them as they enter one of our branches, and by processing financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards. This position requires professional conversations with customers to identify their needs for additional services and by introducing them to a banker. Entry level branch position

Job Responsibilities:



  • Process Transactions/Customer Service. Greet customers and ask questions to determine their needs. Process financial transactions? (cash and non-cash banktransactions, balance inquiries, cashier'schecks, money orders,cash advances with credit cards, etc.) in an accurate and efficient manner in accordance with operationaland regulatory guidelines.? Assist with customer?questions and/or issues? relating? to their accounts. The Teller position is one of the primary transaction positions within a branch.

  • Meet and exceed Teller referral expectations by acquiring and maintaining? knowledge of bank products and financial services. Educate? customers on bank products and financial services ?and make referrals to a banker when a potential opportunity has been? identified.This may include? participation in 'Call Nights'.

  • Maintain operational standards includingbalancing cash drawers at ?the end of each shift,? processing CTR reports and transactions, and opening and closing procedures of the branch. May also include ATM and vault balancing. Acquire and maintain? up-to-date knowledge ofapplicable policies, procedures, guidelines and bankoperating systems.

  • Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.


Job Requirements:



  • 6 months cash handling experience required

  • 6 months? customer service? experience? required

  • 6 months successful ?sales ?experience where defined? referral goals and accountabilities were routinely met or exceeded preferred

  • Welcome and? establish relationships by getting to knowevery customer in order to provide an? outstanding? customer? experience.

  • Demonstrated computer proficiency

  • Educate clients on bank products and financial services and make referrals when a potential ?opportunity has been identified.

  • Strong listening, verbal and written? communication skills

  • Demonstrated ability to workwell in a team environment

  • Demonstrated ability to follow company? policies, guidelines and procedures

  • Strong attention to detail and ability to multi-task

  • Demonstrated ability to maintain confidentiality using? tact and diplomacy

  • Maintain professional dress attire and demeanor

  • Ability and willingness to work branch hours, including weekends and some evenings?


For Internal Use Only L-Hrly


 

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Part Time Teller
Brooklyn, MI Flagstar Bank
Part Time Teller
Sterling Heights, MI Flagstar Bank
Part Time Teller
Sterling Heights, MI Flagstar Bank
Part Time Teller
Napoleon, MI Flagstar Bank
Part Time Teller
Napoleon, MI Flagstar Bank